Appointments
Routine appointments
During normal opening hours, please ring or call in at reception to make an appointment. Some appointments can be booked in advance, others are only available on the day. If you require an on the day appointment please call the Surgery at 8.30am.
Please make a separate appointment for each person wishing to be seen. We prefer children under the age of 16 to be accompanied by a responsible adult.
We aim to meet any requests to see a specific GP whenever possible. All consultations are by appointment. There are no surgeries at this practice on Saturdays, Sundays and bank holidays. We are able to offer additional appointments at one of the satellite hub Practices, these are pre-bookable only, our receptionists will advise you on this.
If you have a rash which may be infectious, please inform reception as it may be wise to seat you away from other patients.
Urgent Appointments
Emergencies will take priority at all times and sometimes this can affect surgeries.
Cancelling your appointment
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.
Consult with a Doctor online
You can contact us about a medical, administrative or prescription issue by click here
Answer a few short questions and we will get back to you within 2 working days. Please do not use this online form for urgent or emergency requests. The submitted forms will only be read during our opening hours (please see opening times section for details). The forms will not be read on the weekends (Saturdays and Sundays) or on bank holidays. Please contact 111 during out of hours or 999 if this is an emergency.
The outcome of your assessment will direct you to the right treatment, whether emergency care, your GP, nurse or self-care.
If your outcome indicates that an appointment is required, you simply click on the request appointment link.
The information you provide will be shared with our clinical team (where appropriate) and will assist in providing robust information of your problem to the required clinical team member prior to your appointment (if required).
Evening and Weekend Appointments
Local GP practices have teamed up to improve the way we provide weekend and evening appointment for our patients.
This new service will begin on Saturday 1st October it and will mean that most people will be able to book weekend and evening appointments closer to where they live. For our patients we will be providing appointments at Carterknowle Medical Centre.
Remote and face-to-face appointments can be made with a variety of GP practice staff including Doctors, Advance Care Practitioners, Nurses, Nurse Associates, Health Care Assistants, Physiotherapists and, Pharmacists.
Initially appointments can be booked through you practice, but we will soon be adding the option for patients to book direct online and through NHS 111.
Click to find out more Enhanced Access City Cluster – Primary Care Sheffield
Home Visits
Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:00.
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls
You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.
